The Outdoor Experience Adventure Holidays Limited - Terms and Conditions

Terms and Conditions

1.1  All holiday bookings are made with The Outdoor Experience Adventure Holidays Limited.

1.2  Completing the official booking form and paying the deposit will reserve your holiday. Notification of your booking will be made via telephone or email.

1.3  The deposit is 20% of the total cost.

1.4  The full balance of the holiday fee must be paid 8 weeks prior to the start of the holiday.

1.5  If the booking date is less than 8 weeks prior to the commencement date, the full fee is due immediately.

1.6  Bookings made by a person under the age of 18 years old must be accompanied by the signature of a parent/guardian giving full permission.

1.7  Under 16 year olds must be accompanied by a responsible adult.

1.8  Before making any booking we recommend contacting The Outdoor Experience Adventure Holidays Limited to fully discuss your requirements.

1.9  Canoeing, Kayaking, Climbing, Via-ferrata and related activities are inherently dangerous and the risk of serious injury or death cannot be completely eliminated. The Outdoor Experience Adventure Holidays Limited takes every care to ensure the safety of both clients and staff and strives to minimize any risks during our holidays. Participants should be aware of all risks involved and take responsibility for their own actions.

1.10  The Outdoor Experience Adventure Holidays Limited will not be responsible for any injury, illness or death sustained on our adventure holidays, nor will it be liable for any uninsured losses or damage to property.

Cancellation by client:

2.1  All cancellations must be made in writing or via email.

2.2  In the event of cancellation, The Outdoor Experience Adventure Holidays Limited will attempt to re-sell your place and refund any deposit paid, less 10% to cover administration fees.

2.3  In the event of The Outdoor Experience Adventure Holidays Limited being unable to sell your place the following cancellation fees will be charged.

• 8 or more weeks prior to the commencement of the holiday: 50%
• 2-8 weeks prior to the commencement of the holiday: 75%
• Less than two weeks prior to the commencement of the holiday: 90%

Cancellation by The Outdoor Experience Adventure Holidays Limited:

3.1  The Outdoor Experience Adventure Holidays Limited aims to ensure that all advertised holidays run on the stated dates; however we reserve the right to cancel any holiday. We will notify you as soon as a decision to cancel has been made.

3.2  The Outdoor Experience Adventure Holidays Limited will give at least four weeks notice of any cancellation.

3.3  In the event of cancellation, clients will be entitled to either:

• A full refund.
• A place on an alternative holiday